Design-to-quote friction
Selections, measurements, drawings, options, and revisions are scattered across people and tools.
Primary industry
02 · AOS FOR INDUSTRY
Building Materials & Home Improvement
Connect inspiration, specification, sale, order, and installation.
AOS coordinates the customer and contractor journey across design choices, measurements, estimating, product rules, ordering, scheduling, installation, and after-sale service.
Where operations break
The business is connected.
The workflow often is not.
AOS is designed around the operating friction specific to building materials & home improvement—then connects people, systems, AI agents, approvals, and management visibility around the complete outcome.
Product complexity
Compatibility, lead times, substitutions, contractor tiers, and special orders create costly mistakes.
Project handoffs
Sales, purchasing, production, delivery, and installers work from different versions of the truth.
Change and service
Change orders, delays, damage, punch lists, and warranty work need clear ownership.
The AOS industry system
Six capabilities. One operation.
Each module has a defined role, shares context with the others, and operates inside your company’s permissions and approval rules.
AOS Lead
Find homeowners, contractors, dealers, and project opportunities by market.
Explore capability →AOS Sales
Guide discovery, selections, estimates, proposals, and follow-up.
Explore capability →AOS Voice
Give staff multilingual support for product and project conversations.
Explore capability →AOS Order
Validate configurations, pricing, deposits, documents, and project orders.
Explore capability →AOS Service
Coordinate updates, scheduling, changes, claims, and warranty cases.
Explore capability →AOS Control
Surface project margin, milestones, exceptions, approvals, and risk.
Explore capability →Industry operating flow
From demand to accountable outcome.
The precise workflow is configured to your business, but the principle stays constant: shared context, clear ownership, controlled action, and measurable results.
- 01
Discover
Capture goals, space, budget, timeline, and decision roles.
- 02
Design
Coordinate selections, measurements, options, revisions, and estimate.
- 03
Approve
Confirm scope, price, deposit, lead time, and change rules.
- 04
Deliver
Connect purchasing or production with delivery and installation.
- 05
Complete
Manage punch list, payment, warranty, review, and referral.
Business outcomes
Designed around operational performance.
estimate-to-approval
Keep selections, pricing, revisions, and follow-up together.
project errors
Validate dependencies before ordering or installation.
customer experience
Give every participant the right status and next step.
Connected by design
Fits the systems the business already runs.
CRM and design toolsCatalog, pricing, and documentsERP, purchasing, and inventoryScheduling and field systemsPayments and customer portal
Governance
Protect every project commitment
- Measurement and specification checkpoints
- Quote, discount, and change approvals
- Deposit and payment requirements
- Lead-time and availability validation
- Document, version, and decision history
Your next operating model